LAST UPDATED :
Last Updated: June 16, 2026
At Damona Treatment (“we,” “us,” or “our”), we take your privacy and the security of your health and personal information very seriously. We believe that every intended parent deserves to feel informed, supported, and confident at every step. That is why compassionate guidance and professional coordination is not a luxury but a necessity. From introducing program choices, to understanding timelines, procedures, and paperwork, our role is to simplify the process and protect what matters most: your peace of mind and your chance at success.
We act as your guide and partner, providing medical details, coordinating between professionals, and ensuring that no question is left unanswered. With our experience, global network, and personal care, you are never alone in this journey.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information and Protected Health Information (PHI) when you visit our website, book appointments, receive guidance, or interact with our services. We are fully HIPAA compliant and follow all applicable privacy laws. Our goal is to be transparent so you can trust us with your journey and your personal data.
1. Information We Collect
Personal Information you provide directly:
Name, email address, phone number, date of birth, and physical address.
Appointment booking details, program choices, and communication preferences.
Payment and billing information.
Messages, inquiries, or paperwork submitted through our contact forms or consultations.
Protected Health Information (PHI):
Medical history, fertility details, symptoms, diagnoses, treatment plans, test results, and care notes.
Records from consultations, follow-ups, telehealth visits, and ongoing coordination.
Any health-related information you share with us to help simplify your process and coordinate between professionals.
Information Collected Automatically:
IP address, browser type, device details, and website usage data (via cookies and analytics).
Interaction data (page views, navigation flow).
We do not sell your personal or health information to third parties.
2. How We Use Your Information
We use your information as your guide and partner to:
Provide and coordinate care, medical details, program choices, and professional timelines.
Manage appointments, follow-ups, and send reminders.
Process payments, manage administrative paperwork, and generate invoices.
Maintain accurate electronic health records for your ongoing journey.
Improve our coordination services, global network connections, and website experience.
Send important updates, administrative notices, or support materials (you can opt out of marketing communications at any time).
Comply with legal, regulatory, and insurance requirements.
Prevent fraud and ensure the absolute security of our systems.
3. How We Share or Disclose Your Information
We share information only when necessary to protect your journey, and always with strong safeguards:
With healthcare providers, clinics, and staff inside the Damona Treatment network who are contractually involved in your care and professional coordination.
With trusted service providers (payment processors, secure booking systems, secure communication platforms) who are contractually obligated to protect your data.
For legal reasons — when required by law, court order, or government authority.
In aggregated or anonymized form for research or service improvement (never personally identifiable).
We never share your personal data or PHI for marketing purposes without your explicit consent.
4. Data Security
We use industry-leading safeguards to protect what matters most—your peace of mind and your data:
Advanced encryption for data both in transit and at rest.
Secure servers, restricted access controls, and regular security audits.
HIPAA-compliant data practices and ongoing staff training on privacy and confidentiality.
While no system is completely impenetrable, we take every reasonable and legal step to keep your data safe.
5. Your Rights and Choices
You have the right to:
Access, review, and receive a copy of your records and information.
Request corrections or amendments to inaccurate or incomplete information.
Request restrictions on how we use or disclose your PHI.
Request an accounting of certain disclosures made by us.
Opt out of marketing or promotional communications (via the unsubscribe link in every email).
Withdraw your consent for certain data processing activities (where applicable).
To exercise any of these rights, please email us at [Insert Privacy Email, e.g., privacy@damona-treatment.com]. We respond to all requests within 10 business days (or sooner as required by law).
6. Cookies and Tracking
We use essential cookies to make our website and booking flows function properly, as well as analytics cookies to understand visitor behavior and improve our support services. You can manage or disable cookie preferences through your individual browser settings.
7. Children’s Privacy and Family Protection
Given the nature of our journey in helping intended parents build families, we take extra care with all information. We do not knowingly collect information from minors without explicit parental or guardian consent, in accordance with applicable legal requirements.
8. Data Retention
We retain your information only as long as necessary to provide comprehensive coordination, meet our legal and medical record-keeping obligations, or resolve disputes.
9. Changes to This Privacy Policy
We may update this policy occasionally to reflect changes in our services or privacy regulations. The “Last Updated” date at the top shows when changes were made. We will notify you of any material changes via email or a prominent notice on our website.
10. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, your peace of mind, or our data practices, please contact our Privacy Officer:
Email:
Phone:
Address:
Thank you for trusting Damona Treatment as your partner on this journey. We are fully committed to providing exceptional care and guidance while protecting your absolute privacy.